Privacy Policy

Overview

Honest Local Pros (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website and services.

What We Collect

• Account data: name, email address, phone number, and profile information you provide during signup or when updating your dashboard.
• Group affiliations: which professional groups you belong to and your role within them (member, admin, or owner).
• Payment information: subscription details, billing amount, currency, and Stripe customer IDs. We do not store full credit card numbers — those are handled securely by Stripe.
• Usage data: pages visited, actions taken, and technical logs to help us improve the platform.

How We Use Your Data

• To provide and manage your account, group memberships, and subscriptions.
• To display your public profile (name, business name, service area) in our directory if you choose to list yourself.
• To process payments and manage billing through Stripe.
• To send essential account and transactional emails (e.g., subscription confirmations, billing receipts).
• To improve our services and fix issues.

Sharing Your Information

We do not sell your personal data. We only share it with:

• Stripe — for payment processing.
• Service providers — such as hosting, analytics, and email delivery services, under strict confidentiality.
• Legal compliance — when required by law or to protect our rights and users.

Your Choices

• You can update or delete your profile information from your dashboard.
• You can cancel your subscription at any time from the subscription panel in your dashboard.
• You can request full deletion of your account and data by contacting us.

Data Security

We use industry-standard security measures including encrypted connections (TLS), secure authentication, and access controls. Our backend is provided by Lovable Cloud with Row-Level Security policies to ensure your data is only accessible to you and authorized admins.

Cookies & Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

Contact Us

If you have questions about this privacy policy or your data, please reach out through the About page.